1. Information We Collect
When you register and use the 535 platform, we collect several categories of information to ensure our services operate correctly and securely:
Account Information
Includes full name, phone number, email address, date of birth, and encrypted password. This information is collected during the registration process and is required to verify user identity and enable account access.
Financial & Payment Information
When you make a deposit or withdrawal, 535 records transaction details including the payment method used (FPX, DuitNow), the amount in Malaysian Ringgit (RM), and the date and time of the transaction. We do not store your full bank account number in our systems.
Device & Browser Information
We automatically collect technical information such as device type, operating system, browser type, IP address, and general location data. This information is used to detect suspicious activity and maintain account security.
Usage Data
This includes game records, betting history, login and logout timestamps, and personal preferences within the platform. This data helps us improve the user experience and identify any technical issues.
2. How We Use Your Information
535 uses the information collected for the following purposes, all of which relate to platform operations and the interests of our users:
- Account management: Verifying identity, processing registrations, and enabling secure login.
- Transaction processing: Processes MYR deposits and withdrawals accurately and promptly.
- Platform security: Detecting fraud, unauthorised activity, and account intrusion attempts.
- Legal compliance: Fulfilling Know Your Customer requirements and mandatory reporting obligations.
- Service improvement: Analyses usage patterns to improve the platform interface and overall experience.
- Communications: Sends account-related notifications, active promotions, and important security information.
- Customer support: Helps resolve complaints and enquiries more quickly and accurately.
535 will not use your information for any purpose beyond those stated above without obtaining your consent first.
4. Data Storage & Security
535 employs multiple layers of security to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Security Measures
- SSL/TLS encryption for all data transmitted between your device and 535 servers.
- Passwords are stored in hashed form and cannot be decrypted.
- Access to user data is restricted to staff who require it to perform their duties only.
- Round-the-clock monitoring system to detect any suspicious activity on the platform.
- Regular security audits conducted by our internal technical team.
Data Retention Period
Account information is retained for as long as your account remains active and for the period required by law following account closure. Transaction data is kept for the minimum period required under financial regulations applicable in Malaysia. If you request account deletion, we will process that request in accordance with the relevant legal obligations.
5. Information Sharing & User Rights
Sharing with Third Parties
535 does not sell or rent your personal information to third parties. However, we may share necessary information with:
- Payment processors: To facilitate deposit and withdrawal transactions in MYR via FPX and DuitNow.
- Technical service providers: Which assist in operating the platform infrastructure under strict confidentiality agreements.
- Legal authorities: When required by Malaysian law or a valid court order.
All third parties that receive 535 user data are bound by confidentiality obligations equivalent to our privacy policy.
User Rights
As a user of the 535 platform, you have the following rights regarding your personal information:
- Right of access: Requesting a copy of the personal information we hold about you.
- Right to rectification: Request corrections to inaccurate or incomplete information via account settings or customer support.
- Right to erasure: Request deletion of your account and personal data, subject to legal retention obligations.
- Right to restriction: Request that we restrict the processing of your data under certain circumstances.
To exercise any of these rights, contact the 535 support team via live chat on the platform or refer to the FAQ page us for further guidance.
6. Policy Updates & How to Contact Us
Changes to the Privacy Policy
535 reserves the right to update this privacy policy at any time to reflect changes in our practices, legal requirements, or platform improvements. When significant changes are made, active users will be notified via in-platform notifications or their registered email. The date of the last update will always be displayed at the top of this document.
Continued use of the 535 platform after a change notification is considered acceptance of the updated privacy policy.
Contact Support Team
If you have any questions, concerns, or requests regarding your privacy and data protection on the 535 platform, please reach out to us through the following channels:
- Live chat: Available on the 535 platform after login, operating daily.
- Support email: [email protected] (response within 1–2 business days).
- FAQ: Visit FAQ page us for answers to the most frequently asked questions about privacy and account security.
We are committed to addressing all privacy-related enquiries thoroughly and within a reasonable timeframe.
Your Data Is Safe at 535
We prioritise the security of your information in every aspect of platform operations. Register an account today or log in to access all features with complete confidence.